Most homeowners choose either a 6-weekly or 12-weekly service. A 6-weekly clean helps maintain consistently clean windows throughout the year, while a 12-weekly clean is ideal for those who prefer a more economical schedule. If you’re unsure, we’ll be happy to recommend the best option for your property.

Pure water window cleaning uses highly filtered water that has had all minerals and impurities removed. Because the water is completely pure, it dries naturally without leaving spots, streaks or residue behind. It also allows us to clean windows, frames and sills safely from the ground, delivering consistently high-quality results every visit.

Yes. Pure water window cleaning can be carried out perfectly well in light rain. Because the water we use is free from minerals and impurities, rain does not affect the final result. Every clean is also backed by our satisfaction guarantee, so if you’re not completely happy, simply let us know and we’ll return to put it right.

No. Our pure water is specially filtered to remove all minerals, impurities and chemicals found in ordinary tap water. This allows it to clean effectively and dry naturally without leaving spots, streaks or residue behind. The result is cleaner windows, frames and sills with a crystal-clear finish.

Our regular window cleaning service starts from £20 including VAT for a typical 3-bedroom semi-detached property on a 6-weekly schedule. The exact price depends on the size of your property, including the number of bedrooms, conservatories, extensions and other features.

We provide detailed quotations with no hidden fees, so you’ll always know exactly what you’re paying for. A small additional charge applies to the first clean, allowing us extra time to thoroughly clean the windows, frames and sills before your regular maintenance schedule begins.

Yes. Clearstone Solutions is fully insured for all window cleaning and exterior cleaning services, giving you complete peace of mind when we are working on your property.

We carry:

• £10 million Public Liability Insurance
• £10 million Employers’ Liability Insurance
• £1 million Professional Indemnity Insurance
• £5 million Product Liability Insurance

Our team is fully trained and follows established working procedures designed to minimise risk. While issues are rare, we believe the true measure of a company is how it responds when something does go wrong. If an issue arises, we will act quickly, communicate clearly and work with you until it is resolved.

We provide regular window cleaning throughout Dorset, Wiltshire, Somerset and Hampshire from our Shaftesbury headquarters, where we’ve been based since 1974.

To ensure reliable scheduling, we operate a six-area service rotation covering hundreds of towns and villages across the South West, including Salisbury, Bournemouth, Poole, Dorchester, Yeovil, Frome, Warminster, Wimborne and Gillingham.

Use our postcode checker to see if we cover your area and receive an instant quote..

Yes. We can provide internal window cleaning as an additional service for customers who request it, whether for a special occasion, a one-off deep clean, or as part of a larger cleaning project.

Our regular 6 and 12-week window cleaning services are priced for external window cleaning only, using our pure water fed pole system to deliver spotless, streak-free results.

For internal window cleaning, our team uses traditional window cleaning methods and professional-grade products to achieve a crystal-clear finish inside your home.

All Clearstone Solutions technicians are professionally trained in both pure water and traditional window cleaning techniques, ensuring the highest standards of workmanship and safety on every visit.

No. There are no long-term contracts, and you can cancel our service at any time by phone or email.

However, our regular window cleaning service is subject to a minimum of three cleans. This helps prevent our discounted 6 and 12-weekly prices from being used as a one-off cleaning service.

If you require a one-off window clean, this can usually be arranged separately and is charged at our standard hourly rate.

All terms and conditions are clearly outlined within your quotation before any work begins, so you’ll always know exactly what to expect.

Booking is simple. You can:

• Use our online postcode checker to receive an instant quote
• Call our team on 01747 413013
• Email [email protected]
• Start a live chat using the button in the bottom right-hand corner of the screen

Once you’re a customer, appointments can be managed through your online customer account or by contacting our office team using any of the methods above.

We’ll provide your cleaning schedule in advance, email you 4 days before your visit and send a text reminder by 7pm the evening before your clean, so you’ll always know when we’re due.

No. As long as we have access to the areas that need cleaning, there’s no need for you to be at home.

After every visit, before and after photos are uploaded to your customer account, and if you’re not in, we’ll leave a calling card to let you know we’ve been.

If you’re ever unhappy with the standard of cleaning, simply contact our team and we’ll return to investigate and rectify any issues covered by our satisfaction guarantee..

Yes. As part of our regular service we clean the glass, frames and sills during each visit. On your first clean we allow extra time to bring everything up to standard, which is why an initial clean charge may apply.

We provide your cleaning schedule in advance, email you 4 days before your visit and send a text reminder by 7pm the evening before your clean.

We use modern pure water fed pole systems that allow us to safely clean windows up to several storeys high from ground level.

Your first clean includes a more thorough clean of the glass, frames and sills to remove built-up dirt and bring everything up to our regular maintenance standard.

We also use the first visit to confirm that the property details and cleaning times match the information provided during the quotation process. In the vast majority of cases, your ongoing price remains exactly as quoted. However, if we discover that the property differs significantly from the original information provided, we’ll discuss this with you before making any adjustments to future cleaning prices.

Our aim is always complete transparency, so you’ll never receive unexpected charges.

In the event of severe weather or unsafe working conditions, we’ll reschedule your clean and keep you informed of the revised date.

If you’re not completely satisfied with your window clean, please let us know as soon as possible and we’ll arrange to return and investigate the issue.

If you’re at home when we visit, we encourage you to inspect the work with our technician before they leave so that any concerns can be addressed immediately.

Occasionally, marks that appear to be on the outside of the glass can actually be on the inside, so we’ll always work with you to identify the cause and find the best solution. Our goal is simple: to ensure you’re happy with the service you receive..

Yes. We clean your windows using a pure water cleaning system, so they will be left wet immediately after cleaning. Unlike traditional window cleaning, the purified water contains no minerals or impurities, meaning it dries naturally to a crystal-clear, spot-free finish without the need for cloths or squeegees.

Depending on the weather conditions, your windows will usually dry within a short period of time, leaving a streak-free result.