01747 413013

Residential Window Cleaning

Cleaning Windows in Dorset, Wiltshire and Somerset since 1974

Residential Window Cleaning

Cleaning Windows in Dorset, Wiltshire and Somerset since 1974

"Say goodbye to the woes of window cleaning – We're here to clear the path to a better view!"

We're on a mission to make your windows shine without the stress. Our supercharged system takes the hassle out of the equation. Joining our services is smoother than a freshly wiped window, and you'll get a friendly ping the day before to keep you in the loop. When the big day arrives, prepare for a hassle-free experience that'll leave you grinning from ear to ear. And the best part? Wrapping it up with a payment is as easy as counting to four! 🪟✨

So, why fret over dirty windows? We've got your back, and we're making window cleaning as easy as a sunny day.

1, 2, 3, and 4, and let the sparkle commence!"

Our Service In 4 Easy Steps

Join our 6 or 12 weekly round.

We text alert you at 7 pm the night before we are due to visit - this is to remind you of your appointment and ensure access will be granted you your whole property in order for us to carry out our service to you.

We carry out our service the next day (Weather Permitting) - our staff will clean all the windows externally, take photos (which you can view), and then drop a postcard note through your letter box so you know the job has been completed.

Payment is made by Direct Debit 5-7 days later - unlike a monthly Direct Debit our system only collects payments 5-7 days AFTER we have carried out our service; this is fully protected by the banking systems Direct Debit guarantee. The company we use for this service is Go Cardless- to learn more about them visit www.gocardless.com or ask your bank.

Request a Free Quote!

Complete the form to get your FREE, no obligation quote!

Our Service In 4 Easy Steps

Join our 6 or 12 weekly round.

We text you at 7pm the day before we are due.

You make access available and we carry out our services the next day.

Payment is made by Direct Debit 5 to 7 days later.

Join our 6 or 12 weekly round.

We text alert you at 7 pm the night before we are due to visit - this is to remind you of your appointment and ensure access will be granted to your whole property in order for us to carry out our service to you. All you have to do is open any side gates.

We carry out our service the next day (Weather Permitting) - our staff will clean all the windows externally using our pure water fed pole systems (Your windows will be left wet and to dry naturally), take photos (which you can view), and then drop a postcard note through your letter box so you know the job has been completed.

Payment is made by Direct Debit 5-7 days after the clean - unlike a monthly Direct Debit our system only collects payments 5-7 days AFTER we have carried out our service; this is fully protected by the banking systems Direct Debit guarantee. The company we use for this service is GoCardless- to learn more about them visit www.gocardless.com or ask your bank.

Pricing Options

Regular Window Cleaning

(including frames and sills every time)

For properties with less than 3 bedrooms, please look at the 3-bed Semi row as these are our minimum prices.

There is an additional charge for your first window clean to cover extra time taken.

Example: If you own a detached 4 bed property with both a conservatory and an extension then wanted your window cleaned on a 6 weekly basis = £44 per clean.

Property Type

6 Weekly

12 Weekly

If you have a conservatory add

If you have an extension add

Semi Detached

3 Bedrooms

£20

£26

+ £8

+ £6

4 Bedrooms

£22

£28

+ £8

+ £6

Detached

3 Bedrooms

£23

£29

+ £8

+ £6

4 Bedrooms

£26

£32

+ £10

+ £8

5 Bedrooms

£30

£40

+ £12

+ £10

Detached

Town House

£30

£39

+ £10

+ £8

PLEASE NOTE: If your property is very large or an unusual design, please send pictures of the front and rear to this email: info@clearstonesolutions.co.uk as the prices may vary.

Example: If you own a detached 4-bed property with both a conservatory and an extension and you wanted your windows cleaned on a 6 weekly basis = £44 per clean.

PLEASE NOTE: If your property is very large or an unusual design, please send pictures of the front and rear to this email: hello@clearstonesolutions.co.uk as the prices may vary.

How do you clean my windows?

We do all of our window cleaning from the safety of the ground with our vehicle-mounted, Reach and Wash (heated) systems.

Firstly, tap water is purified at our base in Shaftesbury, Dorset and transported in large water tanks in our vans.

We then pump this water up telescopic poles with brush heads at the end.

The dirt is scrubbed from your frames, glass and sills, then the window is rinsed and left to dry naturally - because the water is so pure it dries without leaving any marks.

(No more dirty water or cloths that have been used on other houses!).

Who Are Clearstone Solutions?

We are a family-run business established in 1974 and still based in Shaftesbury to this very day. We have a commitment to providing our customers with the highest quality of service and care. We are proud to have built a reputation for excellence, based on our years of experience, our knowledgeable technicians, and our commitment to customer satisfaction.

We clean high and hard-to-reach windows and always include your frames, sills and door panels in our service.

Working commercially as well as residentially, some of our customers are Yeovil Hospital, Dorchester Hospital, BCP Council, Wiltshire Council, and many more!

Who Are Clearstone Solutions?

We clean high and hard-to-reach windows and always include your frames, sills and door panels in our service.

Working commercially as well as residentially, some of our customers are Yeovil Hospital, Dorchester Hospital, BCP Council, Wiltshire Council, and many more!

Guaranteed Level Of Service

Absolutely every clean we carry out is covered by our guarantee. If you are not happy with any aspect of our work, you can contact our office within 24 hours of the clean and we will return to re-clean the job free of charge.

If we are contacted outside of 24 hours, we will still return to re-clean for free providing we are still working in or near your area.

Guaranteed Level Of Service

If we are contacted outside of 24 hours, we will still return to re-clean for free providing we are still working in or near your area.

Peace Of Mind

Public liability insurance £5 million

Employer liability insurance £5 million

All our insurance policies are provided by “Alexander Swann” a specialist broker for companies in our industry. If you would like to see our insurance details please do not hesitate to get in touch.

You can feel safe in the knowledge that our fully trained and experienced staff working on your property are completely insured.

Peace Of Mind

Public liability insurance £5 million

Employer liability insurance £5 million

You can feel safe in the knowledge that our fully trained and experienced staff working on your property are completely insured.

Our Areas

Based from Shaftesbury (North Dorset) since 1974, we have a rapidly expanding area covering Dorset, Somerset and Wiltshire.

If you have received one of our leaflets or seen us in a publication you are definitely in our area.

Some of our area includes (but is not limited to) :- Shaftesbury, Gillingham, Warminster, Mere. Wincanton, Yeovil, Sherbourne, Blandford, Ringwood, Poole, Bournemouth, Christchurch, Salisbury, Dorchester.

Our Areas

Based from Shaftesbury (North Dorset) since 1974, we have a rapidly expanding area covering Dorset, Somerset and Wiltshire.

If you have received one of our leaflets or seen us in a publication you are definitely in our area.

Payments

We process all of our payments via direct debit using our payment partner GoCardless (More Info).

Go Cardless uses the Direct Debit System to collect payment automatically 5 to 7 days AFTER the clean has taken place, this is the quickest and easiest way to pay your bill and is our recommended form of payment.

To set up a Direct Debit Payment with Clearstone Solutions hit the button below.

Payments

We process all of our payments via direct debit using our payment partner GoCardless (More Info).

To set up a Direct Debit Payment with Clearstone Solutions hit the button below.

Our Vehicles

All of the vehicles used within Clearstone Solutions are new, fully maintained and tracked at all times.

Why is your van being tracked important to me? - We hear you say!

With our vans being tracked we are able to see where our staff are making sure that they are safe, provide live ETA information, and know how long they have been at your property. All added information that we believe can give our customers extra peace of mind and assurance.

Our Vehicles

All of the vehicles used within Clearstone Solutions are new, fully maintained and tracked at all times.

Photos

We believe that the service that you receive (From Start to Finish) should be as transparent as possible. As such, our teams will take before and after photos of your windows during each visit.

You will have a link to our photo portal where you will be able to see a timeline of every clean that has taken place at your home. So if you are at work, on holiday, visiting family, on a walk or in the pub you will see the photos of the work carried out.

Photos

Hear What Our Customers Have To Say...

I wish to highly recommend Alex and his team at Alba and I wish I has used his services 8 years ago. In my case finding such a great alternative professional has been the best move I have ever made. Thank you Alex for everything you have done for me.

Ray Corcoran

I can really recommend Alba Chiropractic, the service and the care are fantastic. I know it is a journey to recovering health and will take consistent visits to Alba – I’m confident the team here will take good care of me and my family.

Rachael Dunn

Alba is the best decision I’ve ever made. Starting my full treatment soon, but just being told exactly what is wrong with me, the course of action and a full consultation can help more than you could ever imagine! I highly recommend Lewis- he puts you first and always makes sure you’re happy and comfortable. All the staff in Alba are lovely also.

Harley Clarke

I have visited Alba for many months now and really enjoyed my visits there. All the staff are so friendly and make you feel completely at ease. Kate who did my treatment is such a lovely person…(l felt like I was going to visit a friend rather then to get an adjustment) and she is amazing at her job, really helping with my problems with my back! I would not hesitate to recommend Alba in the future and want to thank all the staff there for amazing treatment and care.

Gemma Duxbury

Best decision I ever made! After a desperate attempt to get rid of my migraines I phoned up and got an appointment that day as I felt my head would explode and was pregnant! I also have a toddler as well… the agony!! Lewis really helped me and then he helped with my pgp and kept me walking and active in my pregnancy like I hadn’t been with my first!! I love all the team! The receptionists are the happiest I’ve ever met! Thank you you all for the support you have given and still do fit my back and pelvis!

Emily Bryant-Crawford

Ele T is amazing, I’ve gone from hardly being able to move my neck and back to feeling better than I have in years in just a couple of weeks, which with a new baby requiring lots of lifting and carrying, seems nothing short of a miracle! I’ve also seen another therapist here for holiday cover, another Ellie, who was also very good. The reception staff are all lovely, premise is well maintained, highly recommend on all counts.

Donna Bannister

Our not so small.. Small Print

By using our service you agree to our terms and conditions of business

1. Initial visit

For your first clean only there is a one off charge to cover the additional time taken on the initial clean, this varies with house size and frequency of ongoing cleans, this will be explained when signing up and is shown on your quote when you go through our signing up process.

2. What can I expect

Our pure water cleaning system is very effective at cleaning general dirt from your windows, if you have builders residue (e.g. plaster, concrete and paint etc.) stickers or adhesive,staining/discolouration on windows or frames from chemicals or rust and UV bleaching of frames on your windows, pure water will not be effective at removing these, please notify us when we call to arrange your first clean.

3. How often will we visit

We offer the choice of every 6 or 12 weekly visits. We ask for some flexibility on time scales due to rain and other factors of a week either side of the time due.

4. Bad Weather

We will always try to not clean your windows in the rain, however we do still work in light rain or short showers. Our promise to you is that the results will still be the same. If rain is heavy, we will not clean your windows. Your clean will carry over to the next working day.

5. Turning us away

We will try to be as reliable as we can for you, but we also appreciate the customer being reliable. We will make time and space in our schedule for you. On the day of the clean it is too late for us to replace your clean with another. We reserve the right if turning our team away at the door or cancelling on the day with our office, to charge you the full price expected and/or cancel any ongoing service with us. We also reserve the right to charge the full price expected if access on the day has not been made available by the customer.

6. Ending our services

If for one reason or another you should wish to cancel our services you have the right to do so at any time. This can be done by telephone on 01747 413013 or by email to info@clearstonesolutions.co.uk

However, we do not offer one off window cleans, by using our services you agree to a minimum of 3 cleans. If cancelling before 3 cleans have taken place the remaining cleans will be payable.

7. Complaints procedure

We will always try to provide you with the best possible service every time we clean your windows. If for any reason you are not satisfied with our work, you must contact us within 24 hours of the clean. We will then return the next working day to re clean your windows for free. Please note that complaints made after 24 hours may not be re cleaned. Please note we operate a no refund policy, we will rectify work you are not happy with free of charge provided we are informed within 24 hours of the clean date.

8. Confidentiality

All customer information is kept on a confidential database and is not discussed or shared with any individual or company, as is required under the terms and conditions of the data protection act.

9. Payments

Customers joining our 6 or 12 weekly rounds are required to pay via our direct debit system Gocardless which can be set up on this page (in payments above) or on Step 2 of the Signing Up process. Payments are then automatically collected 5 days after each clean.Customers booking one of services such as gutter clearing who are not joining our regular rounds are required to pay by credit or debit card in advance. This can be done over the phone with our office on 01747 413013. Once payment is made, we will book the job to be completed within 1 week.

Additional Services

(at your request)

Conservatory Roof Cleaning

A conservatory is a great addition to any home, but what about keeping it clean? Any windows and doors will be included in your regular window cleaning price. The roof of the conservatory is a separate service - please see our price menu.

Vacuum Gutter Cleaning

The leading cause of damp in the home is blocked guttering. Gutters should be cleared out once a year to prevent the build-up of leaves, moss and other debris. With our powerful vacuum, we can easily clean your gutters from the ground, getting to those tricky angles and heights that ladders can't reach. All the debris gets sucked right into the machine, so there's no mess left behind for you to deal with later.

Fascia Cleaning

These days, many houses have had their fascia and soffits replaced with white UPVC roofline systems. Over time, dirt and algae can build up from rainwater and result in discolouration. Keeping your fascia and soffits clean is easy with our reach and wash systems. This is included in the price of the fascia and soffit boards, as well as the outer plastic of the guttering.